News | New intelligent voice assistant helps pharmacies deliver a faster, more intuitive caller experience while reducing phone interruptions for their teams.
Pharmacy Operations
News | SoftWriters has launched FrameworkLTC+, a native, AI-driven automation solution for LTC pharmacies. By integrating clinical-grade AI into the core platform, it automates manual workflows like order entry, ensuring enterprise-scale accuracy and allowing teams to focus on care.
Charlie's U-Save Pharmacy is an independent pharmacy in York, Neb. Over the years the systems grew in processing power and storage to the system he uses today, Optum EPS.
Pharmacy Operations
Guest Content | With more medications per patient and increasing regulatory scrutiny, a data-driven medication management review process is essential to ensure safe, effective care. Here’s how FrameworkInsight can help pharmacies stay ahead.
Pharmacy Technology
How the massive infrastructure supporting AI has the potential to transform healthcare through drug discovery and automated medical coding.
As the United States population continues to age, the number of younger people caring for and paying for facility care will create an inverse pyramid, resulting in a significant rise in demand for long-term pharmacy care at home.
Considering the near ubiquity of smartphones and the rapidly increasing role of artificial intelligence, we are going to explore the intersection of smartphones and artificial intelligence (Al).
Keeping pharmacists, pharmacy technicians, and industry stakeholders on top of the latest trends, emerging technologies, and best practices in the dynamic and evolving pharmacy market.
Guest Content | Cybersecurity in LTC pharmacies requires both technology and leadership. Learn how leaders can protect sensitive patient data and infrastructure, and ensure long-term success, by implementing robust access controls and a culture of accountability.
While traditional independent pharmacies are closing their doors, new cost-plus pharmacies are opening theirs. The cost-plus model is a radically simplified model that provides unmatched transparency into drug pricing.
Guest Content | Most AI projects fail by chasing hype over workflow. SoftWriters’ Zach Hanson explains how LTC pharmacy automation success is about quiet, reliable systems that work behind the scenes to reduce errors and improve patient outcomes.
How three pharmacies are growing with long-term care (LTC) by expanding their services, leveraging technology and specialized workflows, and address medical complexity in both residential and at-home LTC settings.
In the January/February 2026 of PTMReview, how to future-proof your pharmacy systems. Learn about cloud software for multi-location teams, automation’s role in patient care, and insights from NCPA’s Pharmacist of the Year. Plus, catch digital health highlights from CES 2026.
News | The FDA is moving to a standard 12-digit NDC format. This shift aims to modernize drug listings and reduce medication errors, requiring significant updates to pharmacy management systems nationwide.
Clinical pharmacist Jennifer Griffin explains how Harps Food Stores successfully implements medical billing for clinical services, highlighting revenue cycle management, CPT codes, and workflow delegation.
Join SoftWriters at MHA Connect 2026 in Orlando, March 16–18! Visit booth #621 for FrameworkLTC® demos and catch CEO Scott Beatty and VP Danielle Greer discussing AI and the future of LTC pharmacy. Discover how our technology strengthens operations and improves resident outcomes.
Wondering what the excitement is about, when you have felt disruption, confusion, and frustration every day trying to get your team to implement the medication synchronization (med sync) workflow model? If this is your experience, then know that you are on the right path!
HERE WE GO AGAIN! ANOTHER ONE BITES THE DUST! PrimeRx Sold. QS/1 is end of life…. | Sponsored
Guest Content | As the Maximum Fair Price (MFP) era looms large for long-term care (LTC) pharmacies, success will depend on pharmacies' ability to adapt strategically while optimizing operations. Learn 4 key steps every LTC pharmacy can take to navigate the evolving landscape.
Stay ahead of the curve with the November/December 2025 issue of PTMReview. Explore the latest in pharmacy AI , independent pharmacy growth strategies , and how technology is transforming community patient care and revenue. | PDF Edition